Terms of purchase

General terms and conditions
Privacy Policy
General terms and conditions
1. Introductory provisions

1.1. An online Italian food store, https://negoziodigiuditta.hu/en/ (hereinafter referred to as the "Webstore"), is operated by Németh Judit e.v. (registered office: 2143, Kistarcsa, Móra Ferenc Street 151, Registration number: 58396007; tax number: 46355663-1-33; hereinafter referred to as the "Service Provider" or "Operator").

1.2. Contact information for the Service Provider's customer service:

Address: 2143, Kistarcsa, Móra Ferenc Street 151 (no option for personal pickup) Email: info@negoziodigiuditta.hu

1.3. By making a purchase in the Webstore, a contract is concluded between the Service Provider and the user of the Webstore services (hereinafter referred to as the "buyer" or "customer") in accordance with the provisions of these General Terms and Conditions (hereinafter referred to as "GTC").

1.4. Users, as users of the Webstore, are required to accept the terms of these GTC. If a user does not accept any provision of these GTC, they cannot use the website, register in the Webstore, place an order, or make a purchase. By providing their data on the Webstore, the user agrees that the Service Provider will handle their personal data in accordance with legal requirements and its current Data Protection and Data Management Regulations.

1.5. The Service Provider may freely change the provisions of these GTC, the range of products offered, purchase prices, deadlines, etc., without prior notice. The changes become effective from the time of their appearance on the Webstore website. Users who do not agree with the rule changes are not entitled to further purchases. The changes do not affect already concluded contracts (including confirmed orders).

2. Utilizing the Service

2.1. Placing orders is only possible electronically, online, through https://negoziodigiuditta.hu/en/ in the Webshop.

2.2. Before placing orders, the buyer is required to register on the Webshop. Before placing an order, the buyer has the opportunity to modify the data provided during registration. To register and thus complete the order, the buyer is obligated to provide at least the following information:

  • Buyer's name,
  • Exact billing address,
  • Exact shipping address,
  • Buyer's email address,
  • Name and phone number of the package recipient,
  • Exact designation and gross value of the product(s) to be ordered.

2.3. Information regarding orders is sent to customers by the Service Provider electronically via email or published on its website within the framework of these General Terms and Conditions.

2.4. The Service Provider reserves the right to fulfill orders only and exclusively through the conclusion of an individual written contract under certain conditions (certain products, high order value, unusually large quantity, etc.), in which case the buyer will be informed that fulfillment will only occur after placing a personal order or concluding a written contract, according to the terms of the contract. In such cases, no contract can be concluded on the Webshop.

2.5. The Service Provider can only accept and fulfill orders if the buyer fills in the fields on the registration and shopping page completely. The Service Provider and the Webshop are not responsible for damages resulting from omissions, inaccuracies, or technical problems that may arise during the process. In case of incorrectly, incompletely, or insufficiently provided addressing or other data, additional shipping or other additional costs and the resulting damage are the responsibility of the buyer.

2.6. In the case of purchasing from the Webshop – with the exception stated in point 2.8 – a shipping (sales) contract is concluded between the buyer and the Service Provider. This legal relationship is governed by the provisions of the order and confirmation, as well as these General Terms and Conditions. By submitting the order, the buyer accepts the terms of these General Terms and Conditions and the sales contract, and explicitly acknowledges that making a contractual statement, sending the order, entails a payment obligation. After sending the order, the contract is only concluded between the Service Provider and the buyer with the Service Provider's express acceptance statement; the automatically generated email message sent by the Service Provider upon sending the order does not constitute a confirmation, it only confirms the successful registration and forwarding of the order to the Service Provider. In the absence of the Service Provider's express acceptance statement, no contract is concluded between the parties. If the confirmation email confirming the receipt of the order is not received by the buyer within 48 hours, the parties are released from the obligation to make an offer, and the buyer is not obliged to purchase the ordered product or use the service, and the Service Provider is not obliged to fulfill it. The parties acknowledge that the contract established in accordance with the above – for which the provisions of these General Terms and Conditions are applicable – is concluded in Hungarian and does not constitute a written contract; the Service Provider does not record the contracts, and they are not accessible later. Hungarian law applies to matters not regulated in the contract or these General Terms and Conditions.

In the case of a buyer qualifying as a consumer, the Service Provider shall provide, at the latest with the delivery of the products, a confirmation of the contract in accordance with the legal provisions, which can be fulfilled by sending an electronic mail to the buyer or by specifying it on the invoice sent with the products. A buyer is considered a natural person who, outside his or her profession, independent occupation, or business activity, acts as a customer.

2.7. The purchase process:

  • The buyer places the selected products in the virtual basket by pressing the "Add to Cart" button. Then, by clicking on the "Cart" button, the buyer can check and modify the contents of the basket.
  • After that, by clicking on the "Checkout" button, the buyer, after providing billing and shipping information, must select the method of receiving and paying for the goods (here the shipping cost is displayed), and after going to the control page, the buyer must send their order. The email address is mandatory, as the Service Provider sends an electronic letter to the buyer confirming the submission of the order.
  • It is possible to correct input errors made by the buyer during the order before sending it. Data and login password provided during registration can be changed at any time after logging in. In the event of a detected input error after sending the order, it must be reported immediately to the customer service email address.

2.8. Orders placed on the Webshop or by email by a buyer qualifying as a consumer are subject to the detailed rules of contracts between consumers and businesses specified in Government Decree 45/2014 (II.26.) (hereinafter "Decree").

2.9. Before making a purchase, it is advisable for the buyer to coordinate with the Service Provider by phone to check if the desired product is in stock, despite the fact that the stock information is updated several times a day by the service provider. If the ordered product is not available, the Service Provider immediately informs the buyer and refunds any pre-paid consideration within 30 days at the latest. The buyer accepts that in such cases the Service Provider is not obliged to pay compensation for damages, indemnification, or other compensation beyond the refund of the purchase price.

2.10. The prices listed on the Webshop are gross prices with 0% VAT. Gross prices include the amount of value-added tax according to the applicable tax regulations. For products where the price is 0 HUF, they are not available at that time. Ordering such products is not valid; the 0 HUF price does not constitute a free offer. The right to change the prices of products available from the Webshop is reserved by the Service Provider.

2.11. The Service Provider makes every effort to ensure that the data displayed on its pages (product prices, availability, descriptions, etc.) are as accurate as possible. If, despite the Service Provider's diligence, an incorrect price is placed on the Webshop interface, especially due to an obviously erroneous, significantly different price from the well-known, generally accepted, or estimated price of the product, or due to a system error displaying an incorrect price (e.g., "1" EUR), the Service Provider is not obliged to deliver the product at the incorrect price but may offer delivery at the correct price, and the buyer, knowing this, can withdraw from the purchase intention. Due to rapid changes in stock levels, it may happen that some products appear as "in stock" despite not actually being in stock. Neither the Webshop nor the Service Provider assumes responsibility for such cases; the Service Provider informs the buyer after recognizing such a situation.

2.12. The Service Provider publishes the descriptions and technical specifications of the products on the Webshop based on the data provided by the manufacturers. The Service Provider is not responsible if the properties or characteristics of the products were incorrectly provided by the manufacturers.

2.13. In the "Contact" menu, the Service Provider is happy to provide additional information on the services it offers, products sold, and the use of the Webshop.

2.14. The buyer is fully responsible for every order and other transaction where their password is used. Therefore, please ensure the confidentiality of your password. The Service Provider is not responsible for damages arising from the non-fulfillment of the order, delays, service interruptions, and/or the loss of possible business or private information or other financial losses.

2.15. The Service Provider is entitled to change the conditions of its services at any time until the conclusion of the contract concerning the purchase. The Service Provider is entitled to change its offers at any time.

3. Delivery and payment terms

3.1. The Service Provider aims to fulfill deliveries as soon as possible. The home delivery of products in stock generally takes place within 3 business days from the confirmation of the order. The delivery deadlines indicated by the Service Provider on the Webshop are informative; these deadlines may change depending on stock levels, and the Service Provider is not responsible for changes in these indicative delivery deadlines. In case of a possible increase in the usual delivery time, the Service Provider endeavors to inform the buyer. Delivery is carried out during the day, between 08:00 and 18:00 on business days. The buyer is required to provide a delivery address where they can be reached during this time interval.

3.2. The buyer can settle the purchase price of the products in the following ways:

Online card payments are processed through the Barion system. The merchant does not receive the bank card information. The service provider, Barion Payment Zrt., is an institution under the supervision of the Hungarian National Bank, with license number: H-EN-I-1064/2013.

3.3. If the buyer cannot pay the delivered product's purchase price to the courier, or the product cannot be handed over to the buyer for reasons attributable to the buyer, the buyer is obliged to pay the Service Provider for making the product available (gross 5,000 HUF packaging and administration fee) and the associated delivery costs. This applies even to those orders where the delivery would potentially be free. The return shipping cost of the packages is the responsibility of the buyer. In such cases, the package can be resent only after the transfer of the product's purchase price and the shipping fee to the Service Provider.

3.4. The buyer has the option to cancel the order without reimbursing the shipping and availability costs if the cancellation occurs no later than the email confirmation of the order and the verification of the data.

3.5. The responsibility and risk for the product transfer to the buyer simultaneously with the acceptance of the product.

3.6. At the time of delivery, the buyer is obliged to check the integrity and quantity of the package and the product, and sign the acknowledgment of receipt. In case of a quantity shortage or damaged packaging or product, it must be recorded in a protocol on the spot. The buyer can only accept a product with intact packaging at their own risk. In the absence of a recorded protocol, the Webshop does not accept any quantity complaints, except when a video recording is made of the package being opened, clearly showing that the package was unopened at the start of the recording (all sides of the package are recorded), and the recording uncut captures the entire contents of the package.

4. Warranty, guarantee

4.1. Warranty and Guarantee

The Service Provider assumes responsibility for the warranty and guarantee of the products in accordance with the applicable legal regulations. Warranty and guarantee obligations apply exclusively to customers who qualify as consumers. A person is considered a consumer if they purchase products outside the scope of their profession, independent occupation, or business activities.

The regulations of the Civil Code Act V of 2013 (Ptk.), Government Decree 151/2003 (IX. 22.) on the Mandatory Guarantee for Certain Durable Consumer Goods, Government Decree 19/2014 (IV. 29.) on the Procedures for Handling Warranty and Guarantee Claims for Goods Sold in the Framework of Consumer and Business Contracts, and other relevant Hungarian laws apply to issues not regulated in this GTC regarding the warranty and guarantee responsibilities of the Service Provider.

4.2. Guarantee

Guarantee rights can be asserted by the owner of the consumer product, provided they qualify as a consumer. A consumer can assert their guarantee claim by presenting the original guarantee certificate. The consumer has the option to claim repair or replacement under the guarantee directly at the service center indicated on the guarantee certificate. The consumer can also demand repair or replacement directly from the manufacturer (the producer and distributor of the product). If the manufacturer provides a guarantee and warranty more favorable than stipulated by law, the Service Provider informs the consumer about the terms and duration of this favorable guarantee on the guarantee certificate. In case of a more favorable guarantee and warranty provided by the manufacturer, the consumer must assert their claim directly with the manufacturer. The Service Provider is exempt from guarantee obligations if it can prove that the cause of the defect occurred after the performance.

In case of defective performance for a consumer, the Service Provider is obligated to guarantee consumer goods with a selling price over 10,000 HUF and their accessories and components with a selling price over 10,000 HUF, according to Government Decree 151/2003 (IX. 22.). The duration of the guarantee is one year.

According to Government Decree 151/2003 (IX. 22.) on Mandatory Guarantee for Certain Durable Consumer Goods, for consumer goods specified in the annex to the decree, if the consumer asserts a replacement claim due to a defect in the consumer goods within three working days from the purchase (putting into operation), the Service Provider cannot refer to Section 6:159 (2) a) of the Civil Code, which states disproportionate additional costs. Instead, the Service Provider is obligated to replace the consumer goods, provided that the defect hinders normal use.

If the defect in the product is due to incorrect installation, misuse, external intervention, improper handling, use of unauthorized software, improper storage, force majeure, or other external factors such as contamination, liquids, power fluctuations, the consumer cannot assert a guarantee claim.

Any repair, deletion, modification, or entry of false information on the guarantee certificate renders it invalid, and the Service Provider's guarantee obligation ceases.

Upon asserting a guarantee claim, the consumer is entitled to the rights specified in section 4.3.

4.3. Implied Warranty

In case of defective performance by the Service Provider, the buyer can assert an implied warranty claim against the Service Provider. Based on their implied warranty claim, the buyer can request repair or replacement at their discretion unless fulfilling the chosen request is impossible or would involve disproportionate additional costs for the Service Provider compared to another request. If repair or replacement was not requested or could not be requested, the buyer can demand a proportionate reduction of the compensation or, in case the defect is significant, may repair the defect at the expense of the Service Provider or have it repaired by another party. In the final instance, the buyer can withdraw from the contract. The buyer can switch from one implied warranty right to another; however, the cost of the switch is borne by the buyer unless justified or caused by the Service Provider.

A buyer who does not qualify as a consumer is required to report the defect to the Service Provider without delay upon discovering it; however, they cannot assert their implied warranty rights beyond the one-year limitation period from the performance of the contract.

A buyer qualifying as a consumer is obliged to report the defect to the Service Provider without delay but no later than within two months from discovering the defect. However, the consumer cannot assert implied warranty rights beyond the two-year limitation period from the performance of the contract.

Within the first six months from performance, the assertion of implied warranty rights beyond the defect notification does not require any other conditions for a consumer who can prove that the Service Provider provided the product. However, after six months from performance, the consumer qualifying as a consumer must prove that the defect existed at the time of performance.

4.4. Product Warranty

In case of a defect in the product, a consumer can, at their discretion, assert either their implied warranty rights as described in section 4.3 or a product warranty claim. However, under a product warranty claim, a consumer can only request the repair or replacement of the defective product. A product is considered defective if it does not meet the quality requirements valid at the time of placement on the market or does not have the properties specified in the manufacturer's description.

A consumer can assert their product warranty claim within two years from the placing on the market of the product by the manufacturer. The consumer can exercise their product warranty claim only against the manufacturer or distributor of the product. The consumer must prove the defect when asserting a product warranty claim.

The manufacturer (distributor) is exempt from product warranty obligations only if they can prove that:

  • The product was not manufactured or placed on the market in the course of their business activities.
  • The defect was not detectable at the time of placement on the market according to the state of the art.
  • The defect resulted from the application of legal regulations or mandatory official requirements. The manufacturer (distributor) is sufficient to prove one reason for exemption.

4.5. A consumer cannot assert both implied warranty and product warranty claims, implied warranty and guarantee claims, or product warranty and guarantee claims for the same defect simultaneously or concurrently. However, if a consumer successfully asserts their product warranty claim, they can assert a subsequent implied warranty claim against the manufacturer for the replaced product or repaired part.

5. Right of withdrawal and conditions for its exercise

The provisions in this point apply exclusively to natural persons who act outside the scope of their profession, occupation, or business activities when purchasing, ordering, receiving, using, or benefiting from goods, as well as the recipient of commercial communication and offers (hereinafter referred to as the "Consumer").

The Consumer is entitled to withdraw from the contract without justification within fourteen (14) days of the date of receipt of the product, in the case of a contract for the sale of the product, the last provided service in the case of multiple product services, or the day of receipt by the Consumer or a third party other than the carrier designated by the Consumer.

The Consumer may exercise the right of withdrawal during the period between the conclusion of the contract and the receipt of the product.

5.1. Procedure for Exercising the Right of Withdrawal

According to Government Decree 45/2014 (II. 26.), the buyer may withdraw from the purchase without justification within 14 days from the receipt (delivery) of the product. The buyer may exercise the right of withdrawal through a clear statement to this effect or by using the declaration template found in Annex 2 of Government Decree 45/2014 (II. 26.). Therefore, if the Consumer wishes to exercise the right of withdrawal, they are obliged to submit their clear statement of withdrawal (for example, by post, fax, or electronic mail) to the Service Provider using the contact details specified in Section 3 of these GTC. The Consumer exercises the right of withdrawal within the deadline if they send their withdrawal statement to the Service Provider before the expiration of the specified deadline.

The Consumer is responsible for proving that they exercised their right of withdrawal in accordance with the provisions specified in Section 10.

In both cases, the Service Provider immediately confirms the receipt of the Consumer's withdrawal statement by email.

In the case of written withdrawal, it is considered valid if the Consumer sends their statement within 14 calendar days (even on the 14th calendar day) to the Service Provider.

In the case of notification by post, the date of posting is taken into account; in the case of notification by email or fax, the time of sending the email or fax is taken into account by the Service Provider for the purpose of calculating the deadline. The Consumer should send their letter by registered mail to credibly prove the date of dispatch.

In case of withdrawal, the Consumer is obliged to return the ordered product to the address specified in Section 3 of the Service Provider without undue delay, but no later than 14 days from the notification of withdrawal. The deadline is considered met if the Consumer sends (posts or hands over to the courier ordered by them) the product before the expiration of the 14-day deadline.

The cost of returning the product to the Service Provider shall be borne by the Consumer. The Service Provider cannot accept packages sent with cash on delivery. In addition to the cost of returning the product, the Consumer incurs no other costs related to withdrawal.

If the Consumer withdraws from the contract, the Service Provider will refund all consideration received from the Consumer, including the cost of delivery (paid for shipping), within 14 days from the receipt of the Consumer's withdrawal statement, except for any additional costs arising from the fact that the Consumer has chosen a mode of delivery other than the cheapest standard delivery offered by the Service Provider. The Service Provider is entitled to withhold the refund until it has received the product back or until the Consumer has credibly proven that it has returned the product, whichever occurs first.

In the refund, the Service Provider uses the same payment method as the Consumer used in the original transaction, unless the Consumer expressly consents to the use of another payment method; no additional costs are incurred for the Consumer as a result of the refund method.

The Consumer can only be held responsible for the depreciation of the product resulting from the use beyond what is necessary to determine the nature, characteristics, and functioning of the product.

5.2. The Consumer cannot exercise the right of withdrawal as detailed above

  • in the case of a service contract for the provision of services, after the complete performance of the service, if the Service Provider started the performance with the Consumer's express prior consent and the Consumer acknowledged that they would lose their right of withdrawal after the complete performance of the service;
  • for a product or service whose price or fee is not influenced by the money market and may fluctuate during the withdrawal period according to Government Decree 45/2014 (II. 26.) § 20 (29);
  • in the case of a non-prefabricated product made at the Consumer's request or expressly personalized for the Consumer, or in the case of a product that is inseparably mixed with another product after delivery;
  • for perishable or rapidly deteriorating products;
  • for a product that, due to its nature, is inseparably mixed with another product after delivery;
  • for the sale of a product in closed packaging that, after opening, cannot be returned for health or hygiene reasons;
  • for a product that, by its nature, is inseparably mixed with another product after delivery;
  • for alcoholic beverages, the actual value of which depends on market fluctuations in a manner that cannot be influenced by the Service Provider, and the price of which the parties agreed upon at the time of concluding the sales contract, but performance will only take place thirty days after the conclusion of the contract;
  • for a business contract where the Service Provider visits the Consumer at the express request of the Consumer for urgent repair or maintenance work; in this case, the right of withdrawal extends to the services or products offered beyond the expressly requested services and the replacement parts used for maintenance or repair;
  • for the sale of a sealed audio or video recording, as well as computer software, if the Consumer has opened the packaging after delivery;
  • for newspapers, journals, and periodicals, with the exception of subscription contracts;
  • in the case of contracts concluded at a public auction;
  • in the case of a contract for accommodation other than for residential purposes, transportation, car rental, catering, or leisure services, if the contract stipulates a performance date or deadline;
  • for digital content provided on non-tangible data carriers, if the Service Provider started the performance with the express, prior consent of the Consumer and the Consumer simultaneously acknowledged that they lose their right under Government Decree 45/2014 (II. 26.) § 20 after the commencement of the performance.

If you have any questions, please contact our relevant colleagues at the contact information provided!

6. Limitation or exclusion of liability

6.1. Purchasing in the Webshop presupposes the buyer's knowledge and acceptance of the capabilities and limitations of the internet, with particular regard to technical performances and potential errors.

6.2. The Service Provider is in no way responsible for the following, regardless of the cause:

  • Any operational failure in the internet network preventing the uninterrupted operation of the Webshop and the purchasing process.
  • Depletion of the displayed product in the Webshop. Any offer by the Service Provider is valid only while supplies last.
  • Non-arrival or random alteration of any data sent and/or received over the internet.
  • Any malfunction in any purchasing device on the communication lines.
  • Any letter sent in a non-recommended or registered form – regardless of whether it arrived in paper or electronic form – especially the loss or destruction of any data.
  • Any improper functioning of software.
  • Consequences of any program error, force majeure, or technical malfunction.

6.3. The Service Provider excludes liability for any direct or indirect damage resulting from connecting to the Webshop or viewing the Webshop.

6.4. The Service Provider is not liable for data loss, software restoration, downtime, potential damages, and lost profits incurred by the buyer during the use of the product for any reason.

6.5. Regularly backing up the data used, stored, or generated by the buyer on the products is the buyer's obligation.

6.6. The buyer is fully and unlimitedly responsible for any damages arising from providing or disclosing another person's personal data in the Webshop. In such cases, the Service Provider will provide all necessary assistance to the competent authorities to determine the identity of the person violating the law.

7. Scope and Modification

7.1. The Service Provider is entitled to modify these Terms and Conditions at any time. By using any services after the modification, the user accepts the provisions of the modified Terms and Conditions.

8. Miscellaneous Provisions

8.1. The Service Provider's system may collect data about the activities of customers that cannot be linked to other data provided by customers during registration or data generated when using other websites or services, unless the customer has given their consent.

8.2. The Service Provider is entitled to send newsletters or other promotional emails to customers if the customer has previously, clearly, expressly, and voluntarily consented to this by providing the appropriate data during registration.

8.3. The customer is entitled to withdraw their voluntary consent referred to in points 8.1. and 8.2. at any time.

8.4. The Service Provider informs customers that there is no code of conduct available according to the law on the prohibition of unfair commercial practices against consumers.

8.5. Consumer complaints are handled in writing. In the case of a consumer dispute, the consumer may also initiate proceedings with the Pest County Conciliation Board operating at the Budapest Chamber of Commerce and Industry (1055 Budapest, Balassi Bálint u. 25. IV/2.).

Privacy Policy
Data controller´s name, contact details

Name of the data controller: Németh Judit e.v. (hereinafter: Data Controller)
Mailing address of the data controller: 2143 Kistarcsa, Móra Ferenc Street 151.
Email address of the data controller: info@negoziodigiuditta.hu
Our website address: https://negoziodigiuditta.hu/en/

Contact Forms, Emails, Chat Applications

On the contact form, we request your name, email address, and phone number so that we can get in touch with you and respond to your inquiries. We do not share these details with third parties and only use them to answer your questions; they will not be used for any other purpose.

Data Processing Associated with Contact and Inquiry

Legal Background and Basis for Data Processing:

The legal background for data processing is provided by the provisions of Act CXII of 2011 on informational self-determination and freedom of information (Infotv.). The legal basis for data processing is in accordance with Section 5(1)(a) of Infotv., based on your consent.

Purpose of Data Processing:

The purpose of data processing is to be able to respond to your inquiries and provide the best possible offer/quote for you.

Scope of Processed Data:

During contact, it is necessary to provide your name, email address, and phone number.

Duration of Data Processing:

Personal data provided during contact will be stored until withdrawal, but you can request their deletion at any time.

Embedded Content from Other Websites

The posts available on the website may use embedded content from external sources (e.g., videos, images, articles, etc.). Embedded content from external sources behaves exactly as if we had visited another website.

These websites may collect data about visitors, use cookies, or employ third-party tracking codes, monitoring user behavior related to embedded content, especially if we have a user account and are logged into the site.

Further Data Processing

If the Data Controller intends to carry out further data processing, preliminary information will be provided about the essential circumstances of the data processing (legal background and basis for data processing, purpose of data processing, scope of processed data, duration of data processing).

Please be informed that the Data Controller is obligated to fulfill written data requests based on legal authorization from authorities. The Data Controller keeps a record of data transmissions in accordance with Section 15(2)-(3) of the Information Act (Infotv.) (which authority, what personal data, on what legal basis, when the Data Controller transmitted), and the Data Controller provides information about the content upon request, except where the law prohibits disclosure.

Additional Data Processing Activities: 3.1. Additional activity provided by the data processor: Using various additional features (e.g., newsletter sending).

3.2. Identification and contact details of the external data processor partner:

UNAS Online Kft. 9400 Sopron, Kőszegi út 14. +36-99/200-200 unas@unas.hu

3.3. The fact of data processing, scope of processed data: All personal data provided by the data subject during the use of the service.

3.4. Scope of data subjects: All individuals using the website.

3.5. Purpose of data processing: Operating the services provided by the data processor on the website.

3.6. Duration of data processing, deadline for data deletion: Data processing lasts until the termination of the agreement between the data controller and the data processor or until the data subject's deletion request is received by the data processor.

3.7. Legal basis for data processing: User consent, GDPR Article 6(1)(a) and (c), and Act CVIII of 2001 on certain issues of electronic commerce services and information society services, Section 13/A(3).

Additionally, during browsing on our online store, only cookies aimed at optimizing our marketing are placed on your device, and under no circumstances are the data collected in this way linked to a specific person.

Data Security Measures

The Data Controller declares that adequate security measures have been implemented to protect personal data against unauthorized access, alteration, transmission, disclosure, deletion, or destruction, as well as against accidental destruction and damage, and to prevent accessibility issues arising from changes in technology.

Your Rights during Data Processing

During the data processing, you have the following rights:

  • The right to information,
  • The right to rectification of data,
  • The right to erasure of data,
  • The right to restriction of data processing,
  • The right to object.

Within the duration of data processing, you can request information from the Data Controller about the handling of your personal data. The Data Controller will provide you with written, comprehensible information about the processed data, the purpose and legal basis of data processing, its duration, and, if data transmission has occurred, who received or will receive the data and for what purpose. This information will be provided within the shortest time possible, but no later than 25 days from the submission of the request.

You can request the Data Controller to rectify your personal data within the duration of data processing. The Data Controller will respond to your request within 15 days at the latest.

You have the right to request the deletion of your personal data, and the Data Controller will fulfill this request within 15 days. However, the right to deletion does not apply if the Data Controller is legally obligated to further store the data or if, in accordance with Section 6(5) of the Information Act, the Data Controller is entitled to further process personal data (e.g., for billing purposes).

You can request the Data Controller to restrict the processing of personal data if the permanent deletion of data would violate the legitimate interests of the data subject. The blocked personal data can only be processed until the purpose that excluded the deletion of personal data is valid.

You have the right to object to the processing of your personal data:

  • If the processing or transmission of personal data is necessary for the fulfillment of a legal obligation that applies to the Data Controller or for the legitimate interests of the Data Controller, the data recipient, or a third party, except in cases of mandatory data processing and in the cases specified in Section 6(5) of the Information Act;
  • If the use or transmission of personal data occurs – without your consent – for direct marketing, public opinion research, or scientific research purposes.

The Data Controller will examine the objection within the shortest possible time, but no later than 15 days from the submission of the request, make a decision regarding its merits, and inform you in writing of the decision. If the Data Controller does not comply with the data subject's request for rectification, restriction, or deletion, within 25 days from receiving the request, they will provide in writing or, with the consent of the data subject, electronically communicate the factual and legal reasons for rejecting the request for rectification, restriction, or deletion.

Legal Remedies

If you believe that the Data Controller has violated any legal provisions related to data processing or has not fulfilled any of your requests, you have the option to initiate an investigation by the National Authority for Data Protection and Freedom of Information (postal address: 1530 Budapest, Pf.: 5., email: ugyfelszolgalat@naih.hu) to stop the presumed unlawful data processing.

Please be informed that in case of violation of legal provisions related to data processing or if the Data Controller has not fulfilled any of your requests, you also have the right to take legal action against the Data Controller.

Modification of Data Processing Information

The Data Controller reserves the right to modify this data processing information. By using the website after the effective date of the modification, you accept the amended data processing information.